Helpdesk
I can't see my classes. How can I fix this?
If you cannot see your classes under Teaching, there are two possible causes:
- The classes have not yet been assigned to the teacher.
- The classes have not yet been assigned to the subscription.
Note: Both of these actions can only be performed by a School Administrator.
The classes have not yet been assigned to the teacher
- Go to Management > Classes.
- Edit the class you want to assign to a teacher by clicking the pencil icon.
- Go to the Teachers field and add the desired teacher(s).
- Click Save.
Would you like to watch a video explaining this process? Please refer to the following help topic:
https://learning.holmwoods.eu/Help/Management/Assign-classes-to-teachers
The classes have not yet been assigned to the subscription
- Go to Management > Subscriptions.
- Open the correct subscription and select Manage classes in subscription.
- Click the classes on the right to add them to the subscription. The classes on the left are already linked to the subscription.
- Is a class on the right displayed in grey? This means there are not enough licences available within the subscription to add that class.
- Click Submit to save your changes.