Helpdesk

I can't see my classes. How can I fix this?

If you cannot see your classes under Teaching, there are two possible causes:

  • The classes have not yet been assigned to the teacher.
  • The classes have not yet been assigned to the subscription.

Note: Both of these actions can only be performed by a School Administrator.

The classes have not yet been assigned to the teacher

  1. Go to Management > Classes.
  2. Edit the class you want to assign to a teacher by clicking the pencil icon.
  3. Go to the Teachers field and add the desired teacher(s).
  4. Click Save.

Would you like to watch a video explaining this process? Please refer to the following help topic:

https://learning.holmwoods.eu/Help/Management/Assign-classes-to-teachers

The classes have not yet been assigned to the subscription

  1. Go to Management > Subscriptions.
  2. Open the correct subscription and select Manage classes in subscription.
  3. Click the classes on the right to add them to the subscription. The classes on the left are already linked to the subscription.
  4. Is a class on the right displayed in grey? This means there are not enough licences available within the subscription to add that class.
  5. Click Submit to save your changes.