When you use the contact form on this website, the information you fill in will be submitted to our customer service department. This information will be treated confidentially. All employees who handle personal details have signed a confidentiality agreement.
If you use the screenshot functionality in the learning environment, personal information might be visible. This information will be treated confidentially. In the screenshot functionality, you can render personal information invisible.
We use Google Analytics to improve our website. Your information is never shared with Google. Your IP address is anonimized. The information we obtain from you as a user cannot be traced back to your personal details.
Payments are processed by a trusted third party. We do not gather credit card details.
The following groups of employees have access to personal details:
All employees who handle personal details have signed a confidentiality agreement.
Information is stored in databases in the Netherlands and Ireland. Information processing takes place in the Netherlands.
Holmwood’s uses services from the following third parties:
Individuals: until 2 months after subscription expiry date
Students, teachers and school admins: until 7 months after subscription expiry date
Customer details are kept until a request for deletion is received.
Individual users can delete their own account using the link “Delete account” on the page https://learning.holmwoods.eu/Account.
Schools can submit a deletion request when they want data to be deleted before the legal deletion date. Deletion requests can be submitted to firstname.lastname@example.org or through the contact form on the website.
Version 1.0 - 19/06/2018