My students cannot choose a course

This can have two causes. Either no subscription is assigned to the students' class, or the students are not in a class.

No subscription assigned to class

Please make sure you assign a subscription to each class. To do this, follow the steps listed below.

  1. Go to Manage > Subscriptions > Manage classes in subscription.
  2. In the left column, you see all classes linked to the subscription. In the right column, the unlinked classes are listed.
  3. Click on an unlinked class to link it to the subscription. Click on a linked class to remove it from the subscription.

Students are not in class

Via Manage > Students > Students not assigned to a class, you can find all students who are not in a class. You can add a student to a class by looking them up in the list of unassigned students. Click 'Open' next to their name in the list, choose 'Edit' and click 'Add student to another class' under 'Assign classes'.