Helpdesk
BackOrder and renew
To place an order, such as buying additional licenses, renewing the subscription or purchasing materials, go to Subscriptions in Manage.
Depending on your situation, there are 3 options:
- You want to convert your trial license to a paid account and purchase the necessary materials.
- You have a paid license and you want to renew the license. Then the button “Renew” is available in the last 2 months of your current subscription.
- You want to purchase additional licenses, during the current term. The system calculates the price for the remaining period for the number of licenses you need.
On the order page you can indicate what you want to order and for what period.
You can also enter the billing information here. Make sure you are aware of the 'internal agreements' that apply at your school; order reference, correct billing address, email, etc..
After you have 'sent' the order form, we will start processing the order as soon as possible.
If you have any questions while ordering, please feel free to contact us