Helpdesk

Problems with sound

If your students indicate that there are problems with the sound on the Holmwood's website, you should check the following things:

PC sound settings

Make sure you check all the sound settings of the PC or device, the headphones (if applicable) and the video/audio player on the website are correct.

If you are using Windows, right-click on the speaker icon in the taskbar and open the Volume Mixer. Check that the volume for the Holmwood's browser tab is turned up high enough.

volumemixer.png

Proxy/firewall settings

Please check the proxy or firewall settings. Make sure the following domains are whitelisted:

  • *.vimeo.com 
  • *.vimeocdn.com 
  • *.akamaihd.net
  • *.amazonaws.com
  • *.windows.net